General

At Pantryguy, you can enjoy the benefits of wholesale shopping without the annual membership fees.

All you need to do is meet the order minimum of $49.99 and you'll receive free shipping.

All orders over $49.99 qualify for free shipping. If your order total is below $49.99, we charge a low $6.99 for shipping.

We strive to ship out orders within same business day. We send one email when your order is processed and another email when your order ships.

We are currently supporting limited zip codes in North Carolina Only 28277, 28173, 28031.

Security is super important to us. We focus on providing a secure environment that goes above and beyond industry security standard and guidelines. We use a payment solution that is a validated Level 1 PCI DSS Compliant Service Provider and we hold a PCI DSS Merchant Compliance Certificate.

Unfortunately, we cannot accept EBT at this time.

Shipping

We ship with UPS. UPS delivers Monday through Sunday. Certain deliveries may require a signature and this determination is at the sole discretion of the carrier's driver. Due to the size of our bulk items, large orders may arrive in multiple boxes.

All you need to do is meet the order minimum of $49.99 and you'll receive free shipping.

All orders over $49.99 qualify for free shipping. If your order total is below $49.99, we charge a low $6.99 for shipping.

We strive to ship out orders within same business days as long as order is placed by 12:00 PM same day. We send one email when your order is processed and another email when your order ships.

My Order

When you are ready to check out, just enter your promo code in the ‘Coupon Code' field and click apply.

Please make sure your order meets the requirements of the promo code you wish to use. If you checked and are still having issues, please email Team Pantryguy at support@Pantryguy.com.

Email support@Pantryguy.com with your order number and promo code. We can look into it for you.

Go to My Account > Order History. Tracking information and delivery details are also included in your shipping confirmation email.

Yes we have an option for you in ‘My Orders’, but we highly recommend to email support@Pantryguy.com with the order number. We will try our best to help before the order ships out.

We are very sorry for the inconvenience. Let us know at support@Pantryguy.com.

Sure thing! If you are not 100% satisfied with your purchase, you can return the item for a refund. You have up to 14 days from the delivery date. Our return policy can be found here. Please reach out to support@Pantryguy.com for help.

Please email support@Pantryguy.com with your order number and desired changes. In most cases, we can make shipping address adjustments, but in all cases, we will try our best to help.

My Account

You can manage your payment method, shipping addresses, email preferences and password under My Account.

Got to My Account > My Profile > Change Password.

Any question?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.

Customer support

+1 980-393-4567

Send a mail

support@pantryguy.com